Repair Keychain Access to resolve apps forgetting passwords and login dataRepair Keychain Access to resolve apps forgetting passwords and login data

Is Safari no longer remembering logins and passwords? Is Mail.app asking for a password every time you launch the app and try to check or send mail, despite the fact that you’ve entered login credentials over and over? When a Mac app no longer remembers password and login data, it’s often the result of corrupted keychain files. This is easy to fix in three easy steps with Keychain Access first aid.

  1. Use Spotlight by hitting Command+Spacebar and then type “Keychain Access” and hit return
  2. Open the “Keychain Access” menu and choose “Keychain First Aid”
  3. Enter the users password and check the “Repair” box, then click “Start”

After keychain repairs are completed, exit out of Keychain Access and return to the application that wasn’t remembering the login and password information. You may be asked one more time for the login, but from this point on it should remember it.

You can use the same fix when a Mac won’t remember wi-fi passwords, though forgetting networks is resolved through Repairing Permissions instead.

This process will be the same for Mac OS X 10.6, OS X 10.7, and OS X 10.8, OS X 10.9. You are welcome to verify the keychain configuration before repairing it, but there’s little reason to not jump straight to the repair process.

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