Siri usually works great on iPhone and iPad, but sometimes Siri stops working or Siri may not work as intended. If you experience problems with Siri, this guide will walk you through troubleshooting Siri so that you can fix Siri to work on your iPhone or iPad again.
We’ll cover several effective troubleshooting tricks to fix common problems with Siri.
How to Fix Siri Not Working on iPhone, iPad
The first things you should do if Siri is not working is to check the following:
- Be sure the iPhone or iPad has an active internet connection through wi-fi and/or a cellular connection
- Make sure nothing is obstructing the microphone on the iPhone or iPad (for example, some cases may cover the microphone)
- Be sure that Siri is enabled in Settings
- Be sure you are speaking clearly and concisely in a language Siri recognizes
Most Siri problems come down to an issue with the devices wi-fi or internet connection, which is why that should be the first thing to check, along with making sure the microphone is not covered and that the service is actually enabled. If you still experience trouble with Siri, or if Siri continues to not work, the following tips should be followed to troubleshoot.
Fix Siri by Rebooting the iPhone, iPad, iPod touch
Forcibly restarting the iPhone or iPad is often enough to fix an inexplicable Siri problem.
- For most iPhone and iPad models, hold down the Home button and Power button as described here
- For iPhone 7 and newer, hold down Down Volume and Power button as described here
You can also issue a soft restart by turning the iOS device off and back on again.
When the iPhone or iPad boots back up again, try to use Siri as usual, it should work.
Fix Siri Problems by Toggling Siri Off & On Again
Here is how you can toggle Siri off and on again, which resolves many of the simple issues with the service:
- Open the “Settings” app on iPhone or iPad and go to “Siri”
- Turn the setting next to “Siri” OFF by hitting the toggle switch
- Confirm that you want to turn Siri off by tapping “Turn Off Siri”
- Wait a few moments, then toggle the Siri switch back ON to re-enable Siri in iOS
- Hold down the Home button to activate Siri and ask a question to confirm the feature is working as intended
Often just toggling the feature back on is sufficient to get Siri working again. Sometimes users find the feature was turned off too, which is a bit unusual but obviously if Siri is disabled then Siri can’t be used.
If Siri says “Siri Not Available” or “I’m sorry, I can’t complete your request right now” or similar…
Siri Not Available and similar error messages usually indicate that Siri has a problem with the internet connection. Be sure you are connected to wi-fi or an active cellular data plan, and then try again later.
Very rarely, Siri may not be working because of a problem with an Apple Siri Server that is unrelated to the iPhone or iPad itself, but that is uncommon. If that is the case, Siri should start working again shortly on its own.
Other Siri Troubleshooting Basics
- Does the iPhone support Siri? Obviously this guide only applies to iPhone and iPad devices that support Siri, if you have an ancient model device it will not have the Siri feature at all
- Siri requires internet access to use, the iPhone or iPad must be on wi-fi or have an active cellular connection to use Siri
- Siri must be enabled for the feature to be usable
- Siri must have a functioning Home button for the feature to be activated (aside from Hey Siri, which is voice activated)
- If Siri is working but Hey Siri is not working, be sure to enable Hey Siri separately in Siri settings
Have you ever had a problem with Siri not working? Do you have any other Siri troubleshooting tips? Share them with us in the comments!
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