MacBook AirMacBook Air

If you’ve ever had a MacBook Air or MacBook Pro’s battery disappear at random it can be a disconcerting feeling. This is often accompanied with the battery menu having an “X” through it and saying “No Batteries Available”, a very sluggish Mac, and even after a reboot or not the Mac will often have fans running at full speed despite nothing unusual showing up in Activity Monitor. To top it off, the MagSafe charger light typically is not lighting up, and the computer won’t even sleep. Uh oh, something is terribly wrong, right? Well, sort of – but don’t worry, this is all related and it’s a peace of cake to fix.

Before getting into any specifics or the details, let’s cover the solution: an SMC reset.

Get the Battery Back & Fans Normal By Resetting the SMC

This is a technical process but it’s very easy to follow. This will be the same on a MacBook Air & MacBook Pro Retina, technically any Mac with a built-in non-removable battery. You can find instructions for other Macs and older Macs here if needed.

  • Shut down the MacBook and connect the MagSafe power adapter – let the Mac completely power down before proceeding any further
  • Hold Shift+Control+Option+Power concurrently for a few seconds, then release
  • Press the Power button as usual to start the MacBook

Here are the precise key sequences for what an SMC reset looks like on a MacBook Air or a MacBook Pro (Retina) keyboard:

Key sequences to reset the SMC controller on a MacBook Air and MacBook Pro RetinaKey sequences to reset the SMC controller on a MacBook Air and MacBook Pro Retina

After the Mac has rebooted normally again, things should be all well and good again. Here’s an example of the “No Batteries Available” menu, then after the fix the battery is shown functioning as normal again:

No batteries available, shown on a MacBook AirNo batteries available, shown on a MacBook Air

Note the total elapsed time in the clock is 2 minutes. In other words, it took only two minutes fix the entire problem, from adding up all the power-related issues, saving an important file or two, shut down the Mac, reset the SMC with the aforementioned keyboard sequence, then reboot the Mac to normalcy again.

Power Preferences will reset too

It’s important to point out that resetting the SMC will cause you to lose many power-specific options and customizations you may have made to OS X with System Preferences, ranging from screen brightness levels, to settings in Energy Saver for how the Mac handles things like auto-dimming based on lighting and power sources, screen sleep behavior, sleep when idle, etc. Thus you will have to go back and make those minor power customizations again.

Why does this happen?

You won’t always find an exact reason as to why the system management controller goes haywire along with core system and power functions, but the basic idea is that at some point something was corrupted, maybe for a reason or maybe not.

What is an SMC anyway?

For those who don’t know, SMC stands for System Management Controller, and it handles power functions and other core hardware roles on Macs, thus inexplicable issues with power management are almost always resolved by resetting the SMC. This is why for problems or oddities with power management like batteries disappearing, refusal to sleep, a very sluggish Mac combined with system fans blazing loudly, graphics cards acting up, are all very classic symptoms of needing to reset the SMC to get things back on track. Take the time to do it, it works.

Having run into this twice on two different Macs in the past week it’s certainly a worthwhile topic to cover, even if it’s a relatively rare problem to deal with. At the very least, it helps to be informed of these kind of things, so if any of the above happens to you, before calling AppleCare or taking a trip to the Genius Bar, take a moment to reset the SMC yourself, it will almost certainly fix the issue completely.

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