No More Account Sharing: How to Cancel (or Downgrade) Your Netflix Subscription

Netflix is cracking down on account sharing by limiting usage to individual households. That means individual users can transfer their profile to a new account or you can pay $7.99 per month per extra user in order to keep them on your account. That cost is on top of the regular subscription fee.

Does that sound like more than you want to pay for a Netflix subscription? If you already spend too much on streaming video services or just don’t watch as many Netflix Originals these days, it might be time to cancel Netflix outright or downgrade to a more affordable plan. Here’s how to modify or cancel your subscription.

How to Cancel or Modify Your Netflix Subscription

If you want to modify your subscription, you must do so from a web browser. Open to the Netflix website and sign into your account. You can then hover over your profile icon and choose Account. Look to the Plan Details section and select the Cancel Streaming Plan link.

Netflix will then attempt to keep you on by suggesting a cheaper plan. Click Finish Cancellation to confirm your choice. Your streaming plan will then be cancelled at the end of the current billing cycle. That date will be listed on the page.

If you prefer to change your streaming plan instead of cancelling, you can click the Change plan link in the Plan Details on your Account page. A new screen will appear comparing the service’s different plans.

Assuming you want to scale back on your streaming to reduce the price, click one of the less expensive options, which may reduce the quality of your streams, drop the number of supported devices, or introduce ad-supported video.

Click Continue, then choose Confirm Change to confirm the new plan. The change will then go into effect at the start of your next billing cycle, with that date listed on the page in fine print.

How to Cancel or Modify Your DVD Plan

Netflix still offers a DVD plan, though it is being shut down in September 2023. If you pay for a plan but are already set to leave the world of physical discs behind, head to your Account page and click Cancel DVD plan in the Plan Details section.

Netflix informs you that all DVDs you have out must be returned within seven days of cancellation. Check the box next to Proceed to Cancellation and click Continue. Despite the pending demise of the service, Netflix will still try to convince you to hang on just a little longer with options to pause your shipments or change plans.

If your mind is made up, make sure the box next to Stop shipping DVDs to me is checked and click Yes, cancel my account. Your plan will then be cancelled after the current billing cycle. Note the end date and the return by date listed here.

If you still want to receive movies in the mail, you can also simply cut back on your current Netflix DVD plan. Click Change DVD Plan from the Account page and choose how many discs you want to have out at one time.

Assuming you want to scale back, select one of the cheaper options, then select Confirm. The change will take place at your next billing cycle.